I hold Power and press Volume Down and the volume goes down. I keep trying and it goes mute. Nothing I do fixes this. Isn't there some kind of cache I can clear, like Dalvik cache?
"it sounds like from your description that you are holding down the power key and then depressing the volume down key. To take a screenshot, you have to press and hold the power and volume down key at EXACTLY the same time. If you don't, what you are experiencing will occur. As far as this being a phone wide software issue, I find it unlikely since mine works fine everytime unless I miss depressing at the same time."
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