Saturday, May 20, 2017

[Solved]Charter Spectrum cannot log in. Ask for zip code and then Address. Cannot find address match

Short answer: use 63139 as ZIP code




Full explanation:
Charter Spectrum is merging its websites now. When you attempt to log in you will be asked to type a Zip code and then provide your address. However, your address will never be matched to their database and you will not be able to log in.

The reason is the ZIP code they asked for is NOT your zip code but their company's zip code, which should be 63139

After typing it you should be able to log in.

This bug will be fixed soon.

No comments:

Post a Comment