Sunday, July 30, 2017

[Solved]Mendeley can't sync; network connection disabled;unable to check for a newer version

There are two errors for my Mendeley:
1. It can't sync. Always shows error messages about unable to upload to mendeley.com whenever I click sync
2. Can't update to a newer version when I click help -> update


The solution:

1) Open Mendeley Desktop.
2) Click Ctrl + Shift + D.
3) Go to the Settings tab.
4) Set General_IgnoreSslErrors to ‘True’.
5) Restart Mendeley Desktop.



reference: http://support.mendeley.com/customer/portal/questions/16335126-unable-to-check-for-a-newer-version

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