How to ask for compensation for delayed/cancelled/problematic flights from British airways

https://www.britishairways.com/travel/custrelform/public/en_us
https://disruptionclaim.britishairways.com/

bacustomerrelations@ba.com

Write to the CEO.
Email: keith.x.williams@ba.com

His Boss.
Email: willie.walsh@ba.com

Customer Services Director
Email: silla.maizey@ba.com

You wont actually get an answer from them...

Instead you will get an 'almost' automated reply from Customer Services, brimming with platitudes and 'appease customer speak'.

Copy it and resend it to the emails above, requesting a proper reply...

Good Luck

reference: https://www.airlinecomplaints.org/showthread.php?t=9634