how to transfer credit from old circuit laundry card (with chip) to the smart phone app system

1. call circuit (01422 820026),  press 1 to ask for refund and transfer value etc.
2. They will tell you that "unfortunately" if your old card is lost you can't do that. You should hold on
3. and one person would pick up the phone. You just need to tell him the email addresses associated with your old card and new account and he will transfer the fund for you.