1. Download the newest version of spotify here (if you are in the US) https://www.spotify.com/us/download/
2. press alt + ctrl + delete to open task manager
3. there should be two processes running by spotify. End them two by clicking on them and end task
4. Now go to folder C:\Users\Brian\AppData\Roaming
and delete the Spotify folder to remove data
5. Install SpotifySetup.exe as usual
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